Stirling bus station
A guide to Stirling bus station, including information on opening times, bus services, accessibility and getting help from our travel centre.
Stirling bus station cannot deal with bus service enquiries.
For all public transport information please contact Traveline Scotland or phone 0141 4651878
Location
Goosecroft Road
Stirling
FK8 1PF
Opening hours
The concourse is open while bus services operate.
Our indoor facilities (except for the ticket office and travel centre) are open:
- Monday to Saturday 6:40am to 6pm
- Sunday 10:10am to 5:30pm
How to buy tickets
Ticket office and travel centre
Our ticket office and travel centre are open Monday to Friday 9:30am to 4pm and can provide both travel information and tickets for Scottish Citylink, National Express and Stirling Council Park and Ride services.
You can buy tickets for all other services on the bus.
With the exception of demand-responsive transport services, all operators accept contactless debit and credit cards on all their services.
Ticket sales and Travel centre staff can also help you with an application for:
- a Blue Badge (if you have an existing blue badge and visiting the bus station, there are two Blue Badge parking spaces on Goosecroft Road next to the bus exit from the bus station. There are also disabled spaces in the adjacent Thistles Shopping Centre)
- a National Entitlement Card
- under-22s bus travel (Under 22 scheme is managed by the Senior Phase and Youth Participation Team, please contact by email stirlingyoungscot@stirling.gov.uk or phone 01786 233562
You can call the ticket office and travel centre on on 01786 237 500.
One Ticket mobile app
You can use the One Ticket app to purchase tickets. It also allows you to use your phone as your ticket. It can be downloaded on the app stores below.
More information on the app is available on the One Ticket website.
Smoking policy
Smoking, including the use of e-cigarettes, is not permitted in any part of the bus station. This includes:
- the concourse
- bus stances
- bus operational areas
Temporary timetable changes
For temporary timetable changes due to road closures/diversions see Public transport updates | Stirling Council
Bus service information
You can find information on the buses that serve the station by reading our list of destinations and services.
You can get timetable information by visiting the service operators' websites.
Toilets
The bus station's toilets are open:
Monday to Saturday - 6:40am to 6pm
Sunday - 10:10am to 5pm
Contact a member of staff if you need access to the baby changing facilities.
You can access the disabled toilet by RADAR key or by contacting a member of staff.
Accessibility
- Door to Door
- Shopmobility
- Self drive hire
- Training
- Taxicard
These are available from 10am to 4pm on Mondays, Wednesdays and Fridays.
Lost property
If you have lost an item of a bus, please contact the service operator (see all operator links above)
If you've lost an item in the bus station, you can either:
- visit the station travel centre
- call us on 01786 237 500 during opening hours
We only keep property that was lost within the station itself.
There is no left luggage facility at the station.
Café
The station café is currently closed.
Security
The bus station is covered by CCTV. On-site security officers are in attendance.
Onward transport
Rail
Stirling railway station is a few minutes' walk from the bus station.
Taxi
There's a taxi rank next to stance 12(bus station) and on Station Road opposite Stirling rail station.
Parking
Cars
There's a pay and display car park next to the bus station in the Thistles shopping centre.
Bicycles
There's unsecured cycle parking at the entrance to the bus station. Stirling Council does not assume responsibility for stolen or damaged bikes.
Additional bicycle spaces are available at Stirling rail station.
Other facilities nearby
Thistles shopping centre is next to the bus station. This has:
- toilets and baby changing facilities
- cash machines
- a photo booth
- a postbox
- several cafés and coffee bars
Feedback and complaints
If you'd like to leave feedback, or leave a complaint about a bus service, you can find out how by visiting our Public Transport Feedback page.