Public transport feedback

We’re keen to gather feedback on:

  • Stirling bus station
  • public transport services
  • bus stops and shelters

Use these forms to tell us what you think.

Share your feedback on the bus station

Share your feedback on public transport, including buses and demand-responsive transport

Share your feedback on a bus stop or shelter

 

Bus Complaints

If you have a complaint about buses in Scotland, in the first instance you should raise your complaint with the operator in question. Operator website and contact details are below. Their complaints procedure will be published on their website. See more information regarding making your complaint on Transport Scotland 


Docherty's Midland Coaches
Phone number: 01764 662 218     
Email address: info@dochertysmidlandcoaches.co.uk

Hunters Executive Coaches 
Phone number: 01259 215 560
Email address: admin@hunters-coaches.co.uk

Midland Bluebird
Phone number: 03330 166 162     
Email address:enquiries@mcgillsscotlandeast.co.uk

Scottish Citylink
email: info@citylink.co.uk

Stagecoach
Phone number: 0345 241 8000

If you do not receive a response to your satisfaction then you can raise your concerns with Bus Users UK at enquiries@bususers.org. 


How we'll handle your data

To find out how we'll handle your personal data, read our privacy notice.