Electric vehicle charging points
A guide to our charging points, including where you can find them, how much it costs to use them and how you can report problems.
Overview
To support electric car ownership and reduce pollution, we've installed electric vehicle charging points across the council area.
As part of our Electric Vehicle Charging Infrastructure Policy, we have introduced:
- charges for using these points
- an overstay fee for rapid chargers
You can read about the decision to introduce these charges in the Stirling Council meeting minutes from 6 October 2022.
Where you can find our charging points
You can find all of our charging points on ChargePlace Scotland's interactive map.
For each charging point, the map makes it clear:
- what type of charger or chargers the point has
- what's currently available or in use
- how you can drive there
Types of charger
We provide 3 types of charger. What's available will vary from one point to another. You can check this on the ChargePlace Scotland site.
Standard charger
Our standard chargers:
- are 'alternating current' (AC)
- have a Type 2 connector
- have a maximum power output of 7kW
Fast charger
Our fast chargers:
- are AC
- have a Type 2 connector
- have a maximum power output of 22kW
Rapid charger
Our rapid chargers have 3 types of connector.
CCS connector
These connectors:
- are 'direct current' (DC)
- have a maximum power output of 50kW
CHAdeMO connector
These connectors:
- are DC
- have a maximum power output of 50kW
Type 2 connector
These connectors:
- are AC
- have a maximum power output of 43kW
Costs
Our current rates are:
- 45p/kWh for using a standard charger, except those at Castleview and Springkerse P&R, which are 35p/kWh
- 45p/kWh for using a fast charger, except those at Castleview, which are 35p/kWh
- 59p/kWh for using a rapid charger
For all types of charger, the minimum fee is £2.00.
Overstay fee for rapid chargers
To make sure that access to our rapid chargers is fair, we charge an overstay fee.
You'll need to pay this fee if you exceed both:
- the 40-minute charging period
- the 10-minute 'grace' period
This current overstay fee is £1 per minute.
The maximum fee is £60.
You'll be charged this overstay fee even if:
- you used the rapid charger because there was an issue with another charger
- you left your vehicle plugged in for longer because there was an issue with the rapid charger's output
- the sign with charging information and costs was damaged or missing
- you did not unplug your vehicle in time due to exceptional circumstances
!
Overstay fees are non-refundable.
Report a problem with a charger
If you have a problem with a charger, you should report this to ChargePlace Scotland.
Follow these steps to report the issue.
- Find the charger's unique ID.
- Tell ChargePlace Scotland by using their fault reporting form or by calling them on 0141 648 0750.
Report a problem with our signage
Let us know if signage at a charging site has been:
- damaged
- vandalised
- stolen
Follow these steps to report the issue.
- If the signage is for a particular charger, find its unique ID.
- Email the details to evchargers@stirling.gov.uk.
Other charging points
Our charging points are part of the ChargePlace Scotland network. You can see this network in full on ChargePlace Scotland’s website.
!
Companies that provide charging point apps and websites might also promote their own paid services.