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Questions & Answers

Coronavirus info: If you have overdue library books, please do not worry all loans have been extended during this time. For all updates on the Coronavirus see the official page.

It's free to join, and children and young people are welcome at any age - from 1 day to 18 years. Fill in a joining form and ask one of your parents or a guardian to sign it, and you will be given your own library card. A special family card is available on the mobile libraries.

You can also join online - find our more

 

  • Everything can be borrowed for free except for DVDs

What you can do when you join?

  • Borrow books, DVDs, CDs and e-resources such as ebooks, eaudiobooks, emagazines, enewspapers and ecomics
  • Use library PCs and access online resources 24/7
  • You can go and choose items to borrow straight away. You are allowed to borrow up to 15 books and keep them for 3 weeks. When you have finished them, bring them back and choose some more! If you’re reading a long book and don’t finish it in 3 weeks, you can renew your items for another three weeks.

If the book you want is in stock at any of our libraries, you can request it, free of charge, and we will deliver the book to your local branch. You can check our library catalogue online, or at your library.

If we don’t have the book at all, you can fill in a request card at your local library and we will consider buying the title for stock.

Libraries are open at different times- you will be given a copy of the opening hours when you join.  you can find the individual times of libraries if you go to Your Local Library and make your choice from the dropdown.

  • Yes, you may renewyour item up to 4 times online if no-one else has requested the item
  • Everything can be borrowed for free except for DVDs
  • Books and e-resources
  •  can be kept for 3 weeks
  • CDs can be kept for 1 week (Central Library only)
  • DVDs can be kept for 1 week or 2 weeks for box sets
  • Renew online. You may renew your item up to 4 times online if no-one else has requested the item

  • Telephone any community library or call into the library with the item should you need a 5th renewal

  • DVDs cannot be renewed.

  • You will be charged fines on the items. Children are not charged
  • Book and CD fines are charged daily
  • DVDs are charged according to the hire period
  • E-resources such as ebooks have no fines
  • Charges are on display in the libraries
  • Yes, except for children
  • We offer a renewal service by telephone, online or by visiting any community library.
  • We will also send you a courtesy reminder email in advance of the due date if we have your email address.
  • Please ask staff for details
  • See information on charges
  • You can return items to another library in the Stirling Council Area if you wish
  • The Library service lends, CDs, DVDs, talking books and language courses
  • All community libraries offer word-processing and Internet access 
    (These can be booked with the library involved)
  • e-resources, such as emagazines, enewspapers and ecomics
  • You can use the requested service (this is free of charge)
  • Books, journal articles and music scores can be borrowed through the Inter-Library Loan Service (There is a charge for this)
  • Ask library staff for further details

Last updated: Tuesday, March 24, 2020 11:57 AM