Log into your Housing Online account (you will need to register if it’s your first time accessing Housing Online)
Once logged in, select the My Repairs tile
Once in the My Repairs tile, click the Report a Repair button
read the opening page before clicking the Report a Repair button
Select on a tile/picture of the section which is the most appropriately related to the repair you need
Continue selecting the tile/picture in the following subsections which most relate to your required repair and then answer questions relating to your required repair/fault
Pick an appropriate date/time for the repair you require and make note of it so you don’t miss our operative