Find out how Stirling Council uses personal data by checking the Council’s website at the following address:
https://www.stirling.gov.uk/privacy-statement/
Our website contains a Register of Data Processing which lists all the different ways
in which the Council uses personal data.
This Privacy Notice provides more information about just one of those processes.
The Council has a Data Protection Officer to make sure it is complying with data protection laws.
They can be contacted at:
Data Protection Officer
Stirling Council
Old Viewforth
14-20 Pitt Terrace
Stirling
FK8 2ET
Email: dataprotection@stirling.gov.uk
Telephone: 01786 404040
Stirling Council’s Transport Development Team looks to gather feedback on infrastructure, place improvement and greener options for longer distance travel that would support walking, wheeling, cycling and Park & Ride usage in order to help us deliver a high quality active travel network.
Collecting this feedback in the form of digital or postal surveys directly completed by the public will enhance our understanding of key issues or concerns as well as our ability to deliver high quality active travel routes that connect communities to where they want to go.
If people attend an open event or complete an online/paper survey where we seek their views, we always ask if they wish to be informed of the outcome or to keep in touch as it develops.
Personal data that may be gathered as part of this process includes
Special Category data
This information, together with any free format answers may allow individuals to be identified by Stirling Council. Any data published will be anonymised prior to release.
Personal Data
The processing will satisfy UK GDPR Article 6(1)(a) – consent
The processing will satisfy UK GDPR Article 6(1)(e): the processing is necessary for the performance of its official tasks carried out in the public interest.
The processing will also satisfy Article 89(1) – statistical purposes – as a compatible purpose.
Special Category Data
The processing will satisfy UK GDPR Article 9(2)(a) – explicit consent
The processing will also satisfy UK GDPR Article 9(2)(j)
– The processing will also satisfy UK GDPR Article 9(2)(j) – Archiving, research and statistics, in compliance with Data Protection Act 2018, Schedule 1, Part 1 (4b) -carried out in accordance with Article 89(1) of the UK GDPR.
Participation in the survey is completely voluntary.
This data is provided by the user when they undertake the survey.
Information about where data is held by the survey hosting platforms can be found on their privacy Notice here:
https://stirling.gov.uk/media/23912/engagement-portalprivacy-notice-v2.pdf
Data Processing Agreements, Storage, and Transfers (EU) (surveymonkey.com)
Typeform's terms, conditions & policies
Any personal data extracted will be held on Stirling Council secure servers and/ or within a secure Microsoft Teams folder.
Your contact data will be kept as long as required to maintain contact but you are able to withdraw consent for future contact at any time. Information obtained from the Survey will be kept for the duration of the consultation by Stirling Council and any associated Data Processors acting on our behalf.
Please refer to the Privacy Notices for the Engagement Platform, Survey Monkey and Typeform for further information.
You have the following rights under data protection laws. If you have a request under any of these rights, you can make a subject access request.
You have the right to request a copy of the personal information that we hold about you. This is known as a subject access request and is free of charge. We must respond within one month, although this can be extended to three months if the information is complex.
We want to make sure that your personal information is accurate, complete and up to date. Therefore you may ask us to correct any personal information about you that you believe does not meet these standards.
You have the right to ask us to delete personal information about you where:
You have the right at any time to tell us to stop using your personal information for direct marketing purposes, profiling or research purposes.
In some cases, you may ask us to restrict how we use your personal information. This right might apply, for example, where we are checking the accuracy of personal information that we hold about you or we are assessing the objection you have made to our use of your information.
This right might also apply if we no longer have a basis for using your personal information - but you don't want us to delete the data. Where this right is realistically applied will mean that we may only use the relevant personal information with your consent, for legal claims or where there are other public interest grounds to do so.
Where we use your personal information with your consent, you may withdraw that consent at any time and we will stop using your personal information for the purpose(s) for which consent was given.
If we are processing your personal information with your consent or as part of a contract with you, and it is held in an accessible and machine-readable format, you have a right to ask us to transmit it to another organisation. This is known as the right to data portability.
We make some use of automated decision-making processes but very little use of profiling. Where these techniques are used, this will be explained in the specific privacy statements relating to those functions, together with a description of the reason involved in any automated decision-making.
If you want to complain about or comment on how we have processed your personal information, you should email dataprotection@stirling.gov.uk
If you are still unhappy with how the council handled your complaint, you can contact the UK Information Commissioner's Office at:
The Information Commissioner,
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire SK9 5AF
Phone: 0303 123 1113
You can find further information on the Information Commissioners Office website.