Ranger Service volunteering privacy notice

First published

24 Jul 2024

Last updated

06 Aug 2024

Ranger Service volunteering privacy notice

Find out how Stirling Council uses personal data by checking the Council’s website at the following address:

https://www.stirling.gov.uk/privacy-statement/

Our website contains a Register of Data Processing which lists all the different ways
in which the Council uses personal data.

This Privacy Notice provides more information about just one of those processes.

Who do I contact about my personal information?

The Council has a Data Protection Officer to make sure it is complying with data protection laws.

They can be contacted at:

Data Protection Officer
Stirling Council
Old Viewforth
14-20 Pitt Terrace
Stirling
FK8 2ET

Email: dataprotection@stirling.gov.uk
Telephone: 01786 404040

Why does the Council process personal information?

Stirling Council Ranger Service Action Days are hands on sessions where volunteers support the Rangers to carry out practical tasks in greenspaces across Stirling. We require volunteer’s information to safely deliver the sessions.

The type of personal information we collect

Personal information includes:

  • Name
  • Age group
  • Contact telephone number
  • Email address
  • Home address
  • Emergency Contact
  • Photograph image

We also ask for any Special Category data in relation to medical conditions.  

What makes it lawful for the Council to process this personal information?

UK GDPR Article 6(1)(a) the data subject has given consent to the processing of his or her personal data for one or more specific purposes

UK GDPR Article 9(2)(a) the data subject has given explicit consent to the processing of those personal data for one or more specified purposes

To withdraw consent please email ranger@stirling.gov.uk

Where does the Council obtain personal information from?

Information is gather from you when completing the Action Day Volunteering sign up form.

Where does the Council keep personal information?

The Council store you information on Stirling Council’s secure network drives. 

How long does the Council keep personal information?

The Council will keep your information for as long as you are part of the volunteering service. 

Who does the Council share personal information with?

The information provided will be kept confidential within the Ranger Service, unless there is a medical emergency and relevant information needs to be passed to the emergency services.

Your photograph image will only be shared and published with your consent. 

Your rights

You have the following rights under data protection laws. If you have a request under any of these rights, you can make a subject access request.

  • The right of access You have the right to request information we hold about you. This is known as a subject access request and is free of charge. We must respond within one month, although this can be extended to three months if the information is complex.

  • The right to rectification - You are entitled to have your information rectified if it is factually inaccurate or incomplete. We must respond to your request within one month. If we decide to take no action, we will tell you why and let you know about your right of complaint to the UK Information Commissioner

  • The right to erasure - You have the right to ask us to delete your information or stop using it. It will not always be possible for us to comply with your request, for example, if we have a legal obligation to keep the information. If we decide to take no action, we will tell you why and let you know about your right of complaint to the UK Information Commissioner.

  • The right to restrict processing - You have the right to restrict how your data is processed in certain circumstances, for example, if the information is not accurate. If a restriction is applied, we can retain just enough information to ensure that the restriction is respected in future. We must tell you if we decide to lift a restriction on processing.

  • The right to data portability – You have the right to object to processing, if we are processing your personal data with your consent, and it is held in a structured, commonly used, machine-readable form, you have a right to ask us to transmit it to another data controller so they can use it. This right does not apply if we process your personal data as part of our public task.

  • The right to object - You can object to your information being used for profiling, direct marketing or research purposes.

  • You have rights in relation to automated decision making and profiling - to reduce the risk that a potentially damaging decision is taken without human intervention.

Complaints and comments

If you want to complain about or comment on how we have processed your personal information, you should email dataprotection@stirling.gov.uk

If you are still unhappy with how the council handled your complaint, you can contact the UK Information Commissioner's Office at:

The Information Commissioner,
Wycliffe House,
Water Lane,
Wilmslow,
Cheshire SK9 5AF

Phone: 0303 123 1113

You can find further information on the Information Commissioners Office website.

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