The Council provides residents a chargeable kerbside uplift service for bulky household items.
The uplift costs £45.60 for up to 5 items. The uplift cost will increase if more than 5 items require uplifting.
All requested items should be at the kerbside by 7am on the morning of your collection day. Any additional items presented will not be uplifted.Alternatively, you can dispose of your items free of charge at your local tip or consider donating reusable items to local Charity Shops or Reuse projects.
Coronavirus (Covid-19) GuidanceIf you or a member of your household have Coronavirus (COVID-19) symptoms, you should not request an uplift. Households must wait 72 hours after a household is clear from isolating before making a request.
If you have requested an uplift and you or anyone within the household develop Coronavirus (COVID-19) symptoms, please telephone 01786 404040 to rearrange your request.
For further information on Special Uplifts, please see our FAQ's below:
How do I request a special uplift?
The easiest way is to complete our online form. Alternatively, you can call our Customer Contact Centre on 01786 404040, Monday to Friday between
9am-5pm.
When do you uplift in my area?
| Monday | Tuesday | Wednesday | Thursday | Friday |
| Balquidder | Ashfield | Braehead | Aberfoyle | Auchenbowie area |
| Callander | Blairlogie | Broomridge | Arnprior | Bannockburn |
| Crianlarich | Bridge of Allan | Cambusbarron | Balfron | Cowie |
| Deanston | Cambuskenneth | City Centre | Balmaha | Fallin |
| Dounbe | Causewayhead | Kings Park | Blanefield | Plean |
| Killin | Cornton | Springkerse | Buchlyvie | St Ninians |
| Lochearnhead | Dunblane | Torbrex | Croftamie | Whins of Milton |
| Strathyre | Kinbuck | Balquidderock | Drymen | Throsk |
| Thornhill | Raploch | Fintry | ||
| Tyndrum | Riverside | Gargunnock | ||
| Kildean | Gartmore | |||
| Killearn | ||||
| Kippen | ||||
| Milton of Buchanan | ||||
| Port of Mentieth | ||||
| Strathblane |
What type of items can be uplifted?
These are the type of items that can be uplifted.
| Item category | Type of item |
| Large Appliances | Dishwasher, washing machine, tumble dryer, cooker, fire (no storage heaters) |
| Small Appliances | Hoover, microwave, fan, tv, computer, power washer, kettle, toaster |
| Bric-a-brac | Ironing board, clothes airier, suitcase, Christmas tree, curtain pole |
| Children’s Items | Large toys, pram, baby bath, cot, pram, buggy, car seat, stair gate |
| Floor Coverings | Carpet, lino, rugs (must be no larger than 4 meters and bundled together) |
| Domestic Fridge/Freezer | Domestic only - free of charge. No chest/deep freezers, American style units, units with glass-fronted doors. Item must be empty. |
| Furniture | Sofa, chair, table, bed, mattress, headboard, wardrobe, cabinet, fireplace, dining set (input as separate items) |
| Garden Equipment | Lawnmower, strimmer, garden tools, hose, BBQ, bench, table, and chairs (log as separate items) |
| Leisure & Sport Equipment | Golf clubs, bicycle, scooter, fitness equipment |
| Contaminated Bin | Removal of the contaminated bin (charged as one item) |
How do I present items for uplift?
All requested items should be at the kerbside by 7am on the morning of your collection day.
Any additional items presented will not be uplifted.
To reduce the risk to our staff, we can only uplift items presented at the kerbside. We will not collect items from inside houses, sheds or garages.
How much does it cost?
A standard bulky uplift (up to 5 household items, or 6 if one is a fridge/freezer) costs £45.60.
The uplift of a contaminated bin is charged at £45.60 per bin.
An additional charge will be applied if you have more than 5 items to be uplifted.
The cost displayed on-line is a guide. The Customer Service Adviser will confirm the total cost when they call you to process the special uplift.
We are currently are only excepting credit/debit card payments.
Who can receive a concession?
If all members of your household are over 60 years old, we will collect up to
2 special uplifts free of charge each year.
An uplift is up to 5 items (6 if including a fridge/freezer), you can only book 1 free uplift at a time.
A charge will be applied if you require more than 5 items to be uplifted or if one of the items is a contaminated bin.
Have you considered donating your items for reuse?
Please consider donating reusable items to local Charity Shops or Reuse projects.
- National re-use This phone line and website service easily allow you to pass on household items to be used again. The re-use phone line works with community-based reuse organisations, local authorities and partners across Scotland to provide the public with a free collection service for unwanted items.
- Salvation Army furniture project Stirling - please call 01786 479262
- Stuff for Free sites - Give and get stuff for free with Stirling Freegle. Offer things you don't need, and ask for things you'd like. Don't just recycle - reuse with Feegle Stirling City Freegle
- Household Waste Recycling Centres - you can dispose of a variety of items, free of charge, at any of our three Household Waste Recycling Centres (tips)
Use this form toRequest a special uplift.
Please read the Privacy Notice before completing the form.
If you have any issues completing this form, please let us know.
Our Customer Service Team answer and respond to enquiries Monday to Friday, 9am to 5pm. If you email out with these timescales, you will need to wait for a response. If you need to report an emergency, please call 01786 404040 and our Emergency Out of Hour’s Team will support you.
Last updated: Wednesday, June 16, 2021 2:01 AM