New waste schedule (Commercial Waste)

New waste schedule (Commercial Waste)

Why are Stirling Council making changes to Commercial Waste collections?

Following a review of the current service, Stirling Council have identified changes in our service delivery, to improve performance, efficiency, resilience and cost.  

When does the new commercial waste collection service begin?

The new service will begin week commencing the 3 March 2025.

How will this change affect me?

Your collection day for your bin may change but there is no change to your collection frequency. Every business will receive written confirmation of their day change in the post

Are Stirling Council changing the collection frequencies?

There will be no changes to the collection frequencies for waste and recycling. 

Will there be any disruption to my service?

There will be no disruptions or missed collections. There may, however be a change in the day we collect the waste from your business.

What are my new collection days?

Every business will receive written confirmation of their day change in the post.

Will my bins still be collected at the weekend?

If your bins are collected on a Saturday your collection day will change. Information for your business will be available in your letter.

I did not received my letter?

If you did not receive your letter, you can contact us at wastecommercial@stirling.gov.uk or 01786 404040 for assistance.

Why are you no longer collecting in the evenings?

Following the service review, all evening collections have been moved to a daytime collection to improve performance, efficiency, resilience and cost. 

I use sacks, how does the change affect me?

If you use sacks your collection day and time will change. You will receive this information in a letter to your business. Your sack should be put on the kerbside by 7am on the day of collection.  

Sack collections now take place in the morning. If you put it kerbside after 7am you risk your sack not being collected and you must remove it from the street until your next scheduled collection day.

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