You can only get a refund if you cancel your permit within 14 days of the date of purchase.

Before you begin

You will need:

  • address details of the property the permit is for
  • your name and contact details

Click here for the terms and conditions for garden waste permits.

Once you have completed the form, click review for a summary of your request. If you are happy, select submit.

We usually complete cancellation requests within 21 days.

To find out how we'll handle your personal data, read our privacy notice.