Household waste and recycling centres
Our centres let you safely dispose of waste and recycling materials that are too big for your kerbside bins. Centres are for Stirling Council residents only.
Household waste and recycling centres (HWRC) booking system
Make a booking
From the 15 May, you will be required to show your booking reference number and a form of identification to confirm proof of address when visiting the recycling centre.
Residents who are unable to access the booking system online can make a booking, subject to availability, by calling the Contact Centre on 01786 404040, Monday to Friday, 9am to 5pm.
When making a booking, you will be asked to provide information of the site you want to visit, your name, address, vehicle registration number and the type of waste you want to dispose of.
How long in advance can I book?
You can make a booking, subject to availability, on the day you want to visit the site. If you want to plan ahead, you can make a booking up to 14 days in advance.
What if I need to cancel or reschedule?
You can cancel or reschedule you booking (subject to availability) using the link provided in your confirmation email, if you no longer have this you can call 01786 404040.
Are there restrictions on the number of times I can visit in a day or even a year?
There is no limit to the number of visits for cars. Vans and any vehicles with trailers will be limited to 12 bookings per year.
Will I be charged to use the site?
Use of our HWRCs is free of charge for residents. A commercial weighbridge account can be set up at Lower Polmaise if you have business waste to dispose of.
Do I need to book if I only want to collect compost from the site?
You don't need to book if you only want to collect compost from the site. Our colleagues will direct you to a separate part of the site for compost collections.
Locations and opening times
A list of household waste and recycling centres (HWRC) is available below. Alternatively, you can search for your nearest HWRC using our find services tool.
Balfron recycling centre
Dunkeld Court
Balfron
G63 0TE
How to get there:
Enter off the A875, Buchanan Street and Dunkeld Court junction.
Opening hours
Monday to Friday: Open 5pm, last entry 7:40pm
Saturday: Open 10am, last entry 1:30pm
Sunday: Closed
Polmaise recycling centre
Lower Polmaise Waste Management Centre
Fallin
FK7 7FG
Opening hours
Open 7 days a week.
Summer hours from 1 April to 30 September 2024: Open 8:30am, last entry 6pm.
Winter hours from 1 October 2024 to 31 March 2025: Open 8:30am, last entry 5pm
Callander recycling centre
Geisher Road
Callander
FK17 8LX
How to get there:
Enter off the A84 Stirling Road and Geisher Road junction.
Opening hours
Monday to Friday: Open 5pm, last entry 7:40pm
Saturday: Open 10am, last entry 1:30pm
Sunday: Closed
Centres are open all bank holidays with the exception of 25 and 26 December and 1 and 2 January
Using the centres
Traffic management
For safety, traffic control measures are in place at our centres. Please comply with any signage. Site attendants can guide you to the appropriate area of the centre.
Household waste only
We are unable to accept commercial waste. For more information on how to dispose of commercial waste see here. Verification checks are in place.
ID checks
We will ask you for proof of address on entry. Acceptable forms include a driver's licence or other photographic ID, plus a recent document that shows your address.
Children and pets
Make sure children under age 12 and pets remain in your vehicle when you visit a centre.
Prohibited vehicles
Access to the following types of vehicles will be prohibited:
- any vehicle over 3.5 tonnes
- large vans, luton box vans not over 3.5 tonnes but including double wheel base or raised roof
- any flatbed trailers or vehicles
- trailers larger than 6' x 4'
- any trailer towed by a vehicle other than a car, pickup or car derived van
- motorhomes
- horse boxes
- minibuses
- agricultural vehicles
- motorbikes, quadbikes, mobility scooters, bicycles or mopeds (due to health and safety on site)
!
Any resident using a hired van must produce the hire documents for the vehicle. Hires of more than 3 days will be deemed as commercial operators and entry will be declined.
What types of waste can I bring?
For a complete list of what waste we can and cannot accept across all our sites you can use our Waste and Recycling directory.
There are skips for specific types of waste. If you’re not sure which skip to use, ask our staff for help. There may also be restrictions at some sites.
Waste we cannot accept
- any material that could contain asbestos including corrugated roofing and concrete based panels
- liquids (except engine oil and hardened household pain)
- chemicals
- fuels
- paint
- solvents
- vehicle tyres
- insulation/fibreglass
Residents will need to contact a specialist waste contractor to dispose of these wastes.
Stirling Council is aware of specialist waste contractors operating in the local area, including Red Industries, Denholm Environmental Ltd, and Walsh Brothers Industrial Services Ltd. Other specialist waste contractors may also be available.
You can also use the Recycling locator to find out where you can recycle items.
You can visit Zero Waste Scotland's website and see how you could make a difference.
Re-use containers at Lower Polmaise
Stirling Reuse Hub, is a project run by Transition Stirling, a Stirling-based environmental charity that finds a new home for quality items that can be re-used. They have two containers at Lower Polmaise household waste recycling centre, which take donations of good quality furniture only. Furniture must be clean and in good working order.
Unfortunately, they can not accept:
- broken or very thin glass
- upholstery that doesn’t have a permanent fire safety label
- upholstery that is ripped, torn or stained
- furniture with broken electrical components
- flat pack furniture
- MDF or chipboard furniture
- items in black bags
- any other non-furniture items
The following items can be accepted for reuse:
- book shelves, drawers, cabinets and wardrobes
- tables and chairs
- bed frames and bunk beds
- sofas, sofa beds and armchairs
For more information on the Reuse Hub, and how to donate non-furniture items, please visit Stirling Reuse Hub's website.
Bulky items
If you need to dispose of bulky items, we recommend you bring another person with you. Our site assistants are unable to help you carry items from your vehicle. If you’re bringing items in a container, make sure you can handle it on your own, or with help from a passenger. To help us manage visitor numbers we ask that no more than two people are outside of your vehicle at any time.
Commercial waste
Our Household Waste and Recycling Centres are licensed for household waste only. We do not accept commercial waste.
We do accept commercial waste customers at our Polmaise Depot weighbridge. This is a chargeable service for registered account holders.